Shipping policy

Shipping Policy

Effective date: May 4, 2023

At Catchris, we are committed to delivering your order in a timely manner. By placing an order on our website https://catchris.myshopify.com/ (the "Site"), you agree to the terms outlined in this Shipping Policy.

  1. Order Processing

Please allow 2-7 business days for order processing and verification. This time frame may vary depending on the product and destination. Once your order is processed, you will receive a confirmation email with the tracking information.

  1. Shipping Methods and Delivery Times

We offer various shipping methods, including standard, expedited, and express options. The shipping rates and estimated delivery times will be displayed at checkout. Please note that delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control, such as customs processing, carrier delays, or holidays.

a) Standard Shipping: Delivery typically takes 3-7 business days within the United States and 10-30 business days for international shipments.

b) Expedited Shipping: Delivery typically takes 2-5 business days within the United States and 5-20 business days for international shipments.

c) Express Shipping: Delivery typically takes 1-3 business days within the United States and 3-7 business days for international shipments.

  1. International Shipping

We ship to most countries worldwide. Please note that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and must be paid upon delivery. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for more information.

  1. Tracking Your Order

You will receive a tracking number in your shipping confirmation email once your order has been shipped. You can use this tracking number to check the status of your shipment on the carrier's website. Please note that it may take up to 48 hours for the tracking information to be updated.

  1. Undeliverable Packages

If a package is returned to us as undeliverable, we will attempt to contact you to arrange for reshipment. Additional shipping fees may apply. If we are unable to reach you within a reasonable time, we may issue a refund for the order, excluding shipping costs.

  1. Shipping Address

Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for any delays or losses resulting from incorrect or incomplete shipping information.

  1. Contact Us

If you have any questions or concerns about our Shipping Policy or your order, please contact us at:

Catchris Email: support@catchrisapparel.com

By placing an order on our Site, you agree to the terms outlined in this Shipping Policy.